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Use team chat

Use Chat for quick team conversations that should not become meetings or formal documents.

Open Chat​

Click Chat in the top navigation.

Open Suite signs you in and opens Chat's home view. New accounts are added to the welcome room automatically.

Screenshot limitation: the repository's only Chat image shows a legacy sign-in consent screen that the current single sign-on flow bypasses. It is intentionally not shown here. The labels below are based on the current Chat source until an authenticated room screenshot is available.

Find a room​

  1. Use Search above the room list and type the room name.
  2. Select the room from the results.
  3. Read recent messages before replying.

To find a public room you have not joined, use Explore rooms. Availability depends on which rooms your organization exposes.

Start a direct message​

  1. Choose New conversation → Start chat.
  2. Search for the person and select the correct result.
  3. Choose Go to open the conversation.

Labels and icon positions can vary slightly with the Chat room-list layout.

Send a message​

Type in Send a message and press Enter. Use Shift+Enter for a line break without sending.

Send a useful message​

Good chat messages include context:

  • What changed.
  • What decision is needed.
  • Who needs to respond.
  • When the answer is needed.

Avoid sending a bare "hi" when you already know the question. Ask the question in the first message.

Paste links to files, calendar events, or table documents when discussion depends on shared work. A link does not grant access by itself: share the source item with the recipients as well.

Use a message's action menu and choose Copy link when you need to refer to a specific message elsewhere.